What is SecureIT? SecureIT offers the right mix of security technology for the best protection available. With SecureIT you no longer have to choose from numerous products all labeled with the latest tech buzz words. We've removed the guesswork by ensuring SecureIT has everything you need to stay protected online. SecureIT is your comprehensive Internet protection solution. SecureIT products simplify the technology experience for computer users by providing expert support and unmatched customer service. I have a dial-up connection. Can I still use SecureIT? Yes. All of our support tools, processes and products were built with dial-up connections in mind. For dial-up customers we recommend the CD-ROM version for the initial installation.  To request a SecureIT installation CD, please click here. What types of personal computers do you support? SecureIT is compatible with all makes and models of Windows desktop and laptop computers. Does SecureIT work for businesses with multiple computers? SecureIT is designed for the home user.  If you are looking for an anti-virus solution for your business, please fill out this form by clicking here. What operating systems does SecureIT support? SecureIT is compatible with Windows Vista, XP, and 2000. We currently do not support Mac OS or Linux-based computers. What are the system requirements? Operating System - Microsoft Windows Vista/XP/2000 Processor - Pentium III or better processor (32bit) Hard Disk Space - 200mb free space System Memory - 128MB RAM (512MB for Vista) - Internet Connection - Broadband or Dial-up Internet What is included in the SecureIT software? Technical support - 24x7 Help Desk support + online forum Supported operating systems - Windows 2000/XP/Vista Automatic detection and removal of viruses, worms and trojans Automatic virus definition updates Block banner ads & internet pop-ups Spyware detection Automatic spyware removal Real time spyware blocker Personal firewall Critical Windows updates Do I have to sign a long-term contract? No contracts are involved; however, you must register and accept the user license agreement at the time of installation. What if I need support at night or on the weekend? Our computer support specialists are available 7 days a week, 24 hours a day. We realize that computer problems don't wait until normal business hours and we're here to help at any time. Forum support is also available 24 hours a day. Do I still have to have a separate anti-virus program? No, the SecureIT service will provide you with everything you need to safely navigate the Internet and effectively and efficiently use your computer. Is there anything that I need to do to keep things updated? No, the value of this service is that it applies all updates and runs all of its various scans behind the scenes without you having to worry. Do I have to leave my computer on all of the time? No, if you happen to have your computer off at the time the program runs its various scanning processes and updates, they will automatically run the next time you turn your computer on. How do I know that I am being protected? Double click and open the SecureIT console in your task tray. Click the Status tab to verify that all components of the software are up to date.

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